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Effective date: February 05, 2025
StoreJump Inc. ("we", "our", or "us") provides a regulated payments, invoicing, and commerce platform for businesses and consumers in the United States and Canada. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.
This policy applies to visitors to our website, customers, merchants, business users, and end-users of our platform.
No sale of personal information
Chiizu does not sell personal information.
No cross-context behavioral advertising sharing
StoreJump does not share personal information for cross-context behavioral advertising.
Payments retention
Certain transaction and compliance records must be retained for years due to legal and regulatory requirements.
California rights
CCPA/CPRA rights and request process are included in this policy.
StoreJump acts as a business and data controller for information collected directly through our website, onboarding, and platform. In certain payment and financial workflows, StoreJump may act as a service provider/data processor on behalf of merchants and platforms. Certain information is processed by regulated financial institutions and payment processors (for example, acquiring banks, card networks, and payment processors) under their own legal obligations.
• Name, email address, and phone number
• Business name and business contact details
• Account identifiers and internal IDs
• IP address and device identifiers
• Payment tokens, transaction references, and settlement records
• Invoices, payouts, refunds, and reconciliation data
• Dispute/chargeback and risk-related information
Important: Chiizu does not store raw card numbers, CVV, or bank account credentials. These are typically tokenized and stored by regulated processors and financial partners.
• KYB/KYC information and verification results
• Beneficial ownership information
• Compliance documentation required for regulated payments services
D. Usage and Technical Data
• Device and browser information
• Log data (such as timestamps, pages visited, and actions taken)
• Approximate location derived from IP address
E. Communications
• Support requests, emails, and other communications with Chiizu
We use personal information to:
Depending on the context and jurisdiction, we process personal information based on:
We may share information with:
Sale of personal information: Chiizu does not sell personal information.
Sharing for cross-context behavioral advertising: Chiizu does not share personal information for cross-context behavioral advertising as defined under California law.
Chiizu retains personal information only as long as reasonably necessary for the purposes described in this Privacy Policy. However, as a payments company, we may be required to retain certain data for extended periods to comply with:
Deletion limitations: If you request deletion of personal information, Chiizu will honor the request as required by law, but we may retain information that we are legally required or permitted to keep, particularly transaction, settlement, dispute, and compliance records.
When information is no longer required for these purposes, we will delete, de-identify, or anonymize it in accordance with our retention policies and applicable law.
Depending on your jurisdiction and the context, you may have rights to:
To exercise any privacy rights, contact us at privacy@simplypay.app. We may need to verify your identity before processing your request.
If you are a California resident, the CCPA/CPRA provides you with specific rights regarding your personal information. This section supplements the information above.
Your Rights
How to Submit a Request
Email: privacy@simplypay.app
Subject line: California Privacy Request
We will respond to verifiable consumer requests within 45 days, as required by law, and may request information to verify your identity.
Sale / Sharing
Chiizu does not sell personal information and does not share personal information for cross-context behavioral advertising as defined under California law.
Your information may be processed in the United States and Canada, and may be transferred to jurisdictions with different privacy laws. We implement contractual and technical safeguards to help protect personal information when it is transferred internationally.
We implement administrative, technical, and physical safeguards designed to protect personal information, including:
No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we work to maintain protections consistent with industry standards (including PCI-DSS where applicable).
We use cookies and similar technologies for:
You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps.
We may update this Privacy Policy periodically. Material changes will be reflected in the “Last Updated” date at the top of this page. If required by law, we will provide additional notice.
Chiizu Inc.
Email: privacy@simplypay.app
Website: https://www.getchiizu.com
For access, deletion, or correction requests, email privacy@getchiizu.com and include enough detail for us to locate relevant records. We may require verification before responding.